Shipping Policy

Shipping Policy

Effective Date: 15 August 2026

At Sarvetu Foods, we work to ensure that every order reaches you safely and on time.

1. Shipping Across India

Sarvetu Foods offers free standard delivery across India.

Delivery availability and estimated delivery time may vary depending on the customer's PIN code, location, courier service availability, and other logistical factors.

2. Order Processing & Dispatch

Orders are generally processed and dispatched within 24 hours of successful order confirmation.

In some cases, dispatch may take longer due to weekends, public holidays, high order volumes, or unforeseen operational circumstances.

3. Delivery Timeline

After dispatch, orders are generally delivered within 5–7 working days.

The actual delivery time may vary depending on the customer's PIN code and delivery location. Remote or difficult-to-service locations may require additional time.

The 5–7 working day timeline is an estimated delivery period and not a guaranteed delivery date.

4. Free Standard Shipping

Standard shipping is free across India.

No additional standard shipping charges will be charged for eligible orders.

5. Early / Priority Delivery

If you require your order earlier than the standard delivery timeline, you may contact Sarvetu Foods to check whether early or priority delivery is available for your PIN code.

Early delivery is subject to courier availability and serviceability.

Any additional freight or priority delivery charges will be payable by the customer. The applicable charges will be communicated to you before the priority shipment is arranged.

6. Delivery Delays

While we make every reasonable effort to deliver your order within the estimated timeframe, Sarvetu Foods cannot be held responsible for delays caused by circumstances beyond our reasonable control, including:

  • Courier or logistics delays.

  • Weather conditions or natural events.

  • Government restrictions or transportation disruptions.

  • Strikes or other logistical interruptions.

  • Incorrect or incomplete delivery information provided by the customer.

  • Remote or non-serviceable PIN codes.

  • Other unforeseen circumstances affecting transportation.

7. Incorrect Shipping Information

Customers are responsible for providing accurate delivery information, including their full name, complete address, correct PIN code, and valid phone number.

Sarvetu Foods will not be responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

If an order is returned to us because of an incorrect address or repeated delivery failure caused by the customer, additional shipping charges may apply for reshipping the order.

8. Order Tracking

Once your order has been dispatched, tracking information may be provided to you through the contact details associated with your order.

9. Damaged or Tampered Packages

Customers are advised to inspect the outer package at the time of delivery.

If the package appears severely damaged, open, or tampered with, please record the condition of the package and contact Sarvetu Foods as soon as possible.

For product-related replacement claims, please refer to our Return & Replacement Policy, including the requirement for a proper unboxing video.

10. Contact Us

For shipping-related questions, early delivery requests, or assistance with your order, please contact us:

Sarvetu Foods
Email: connect@sarvetufoods.com
Phone/WhatsApp: 9256971499

Sarvetu Foods — From Nature, For Life.